I take my responsibilities for your personal data very seriously.
If you would like further information about how I process your personal data, please contact me.
My data policy
Here's a brief summary of the contents of the new policy.
Using your data
This policy shows the categories of personal data held by me and how I process it. These data reflect the information provided by visitors to this site, such as contact, works and home details, but may also include other information, such as correspondence between those visitors and me.
These data are used by me to provide services to visitors to keep them informed of important information relating to products and services in the form of anonymous case studies.
I will not share your data with anyone for any purposes unless you give permission. The same applies for contractors used by me to provide technical support in maintaining and developing my databases.
I also use the services of software providers to administer my data in various online databases designed as necessary to to deliver my services.
My rights and your rights
The policy sets out the legal basis on which I process your data: this refers to my obligations to you under my duties and responsibilities arising under rules and regulations applicable.
This policy describes the rights that you have in relation to your personal data held by me. These include accessing your data to ensure it is accurate and, if not, requesting changes and notifying me of any restrictions you wish to make in relation to my use of your data, or even requesting it is removed altogether.
Security of data - What do you need to do? What information do I collect about you?
I collect information about you when you register with me or place an order for products or services. Website usage information is collected using cookies.
How will I use the information about you?
I collect information about you to process your orders, manage your account and, if you agree, to email you about other products and services I think may be of interest to you.
I may wish to send you information about products and services of mine which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop me from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please write to me.
Access to your information and correction
You have the right to request a copy of the information I hold about you. If you would like a copy of some or all of your personal information, please contact me. You can ask me to correct or remove any information you think it is inaccurate.
The Information I Collect and Use
By information I mean information about you collected through my website, including but not limited to your email address and other information you provide to me by registering for my services or making requests for information about my services. Any information provided to me will be retained and used solely for the purposes of fulfilling your request for information, fulfilling a request through a site feature, performing and carrying out the terms of the service, or communicating with you as a member of the service.
Credit Card Information
I do not store credit card or bank account details nor do I share customer details with any 3rd parties. All card details are handled by my Merchant account provider.
Registration for the service is not required to simply view the site. If you elect to register for service, I ask you for information that enables me to provide that service.
You will be registering with me on the form provided and such registration may require you to provide contact information such as your name and email address.
From time to time, I may collect general, non-personal, statistical information about the use of the site and the service, such as how many visitors visit a specific page on the site, how long they stay on that page, and which hyperlinks, if any, they "click" on.
I collect this information through the use of technologies such as "cookies" and "IP addresses", which are discussed in greater detail below. I may also group this information into aggregate visitor data in order to describe the use of the Site and Service to my existing or potential business partners or other third parties, or in response to a government request.
However, please be assured that this aggregate data will in no way personally identify you, other list members, or any other visitors to the site.
An IP address is a number automatically assigned to your computer whenever you're surfing the web. Web servers, the computers that "serve" web pages, automatically identify your computer by its IP address. I collect IP addresses for the purposes of system administration, to report aggregate information to third parties, and to track the use of the site.
When visitors request pages from the site or click on a link in a mailing sent through the service our servers’ log the visitors' IP addresses.
I reserve the right to use IP addresses to identify a visitor or list member when it will enhance the users experience or if I feel it is necessary to enforce compliance with the site's policies or to protect my companies, the site, its visitors, the service, my Internet Service Provider partners, the list members, or others.
I may use the information from cookies to make improvements and updates to the Site and to tailor my services to my visitors', list members' and survey participants' needs. You always have the option of disabling cookies using your browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent.
Clear Gifs (Web Beacons / Web Bugs)
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly in HTML files and are about the size of the full stop at the end of this sentence. I may use clear gifs in our HTML-based emails to let me know which emails have been opened by recipients.
This allows me to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you no longer wish to receive my newsletter or other promotional communications by email, you may opt-out of receiving them by following the instructions included in each communication.
I may store information I collect through cookies and clear gifs to create a "profile" of your preferences. I may tie your personal information to information in the profile to provide tailored promotions and marketing offers or to improve the content of the Site for you. I do not share your profile with third parties.
Information Sharing and Disclosure
Agents and Third Party Service Providers
To provide the Service to you, I may sometimes use other businesses to perform certain specialised services such as data processing or other technology services. In such instances, I may provide your personal information to those businesses but they are not permitted to retain or use your information for any other purpose.
Change of Control / Asset Transfer
As the Company develops, I may buy other businesses or their assets or sell all or parts of our business assets. Customer information is generally one of the business assets involved in such transactions. Thus, in the event that the assets of the Company in whole or in parts are acquired by a third-party, customer information, including any visitor information collected through the Site or the Service, would be one of the transferred assets. In the event of a corporate change in control or sale of all or parts of my business assets our users will be notified in accordance with the "Changes to this Policy" section of the policy if their personal information is provided to the new corporate entity or asset purchaser.
I reserve the right to disclose your information in special cases when I have reason to believe disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing threat or injury to or interference with (either intentionally or unintentionally) the my rights or property, other visitors, list members, or anyone else who could be harmed by such activities. I also reserve the right to disclose visitor or list member information when I believe in good faith the law requires it.
Based upon the information you provide me, I will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. I may communicate with you by email or telephone.
Newsletters and Promotions
I may provide you the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, I will use your name and email address to communicate with you. Out of respect for your privacy, I provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
Service Email messages are required to fulfil the Service to you. You may opt out of these communications, which are not promotional in nature. If you do not wish to receive them you may opt-out and/or deactivate your account by following the instructions included in each communication or by contacting me through this site.
I may provide you the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive my newsletter or other promotional communications by email, you may opt-out of receiving them by following the instructions included in each communication.
Security and Information Protection
The security of your information is important to me. When you enter sensitive information (such as a credit card number) on my payment forms, I encrypt that information using Secure Socket Layer (SSL) technology. I follow generally accepted industry standards to protect the information submitted to me, both during transmission and once I receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while I strive to use commercially acceptable means to protect your personal information, I cannot guarantee its absolute security.
Protecting the security of your personal information is very important to me. When I store information you have provided to me when registering for a Service, that information is protected by security measures that include "firewalls" (a combination of computer hardware and software that helps keep unauthorised visitors from accessing information within my computer network), "intrusion detection systems" (a combination of computer hardware and software that helps detect any unauthorised visitors) and other tools such as data encryption and physical security, where appropriate.
Unfortunately, no data transmission over the Internet or data repository can be guaranteed to be 100% secure. As a result, while I strive to protect your personal information and privacy, I cannot guarantee or warrant the security of any information you disclose or transmit to me online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.
Links to Other Sites
Please be aware that when you are on the Site, or when you receive an email message from me through the Service, you could be directed to other sites that are beyond our control. There may be links to other sites from the Site's pages or from the email message I send to you that take you outside our Site.
I do not knowingly collect information from children under the age of 13 on the Site or through the Service. If you are under the age of 13, please do not provide any information to me. If I become aware I have collected information from a child under the age of 13, I will make commercially reasonable efforts to delete such information from my database.
Changes to this Policy
Anti Spam Policy
I am opposed to SPAM and strongly encourages business owners to comply with anti-spam regulations. I use a comprehensive email software to manage my data and also follow their strict guidelines on SPAM. I provide free e-mail newsletters and regular email communication to those who sign up for them.
I also provide free e-mail updates regarding products and services we provide. These updates are only sent to people who have chosen to receive them, and can be opted-out of at any time.
I do not in any circumstances share or sell my e-mail lists to third parties. Each email you receive from me has simple instructions on how to unsubscribe from my email list. If you have any questions regarding my email policy, please contact me.